You Have Hired a Cleaning Company to Help You Keep Your Premises Clean, Safe, Healthy and Attractive.
But there's a problem...
You aren't getting the results you expected
You don't notice professionalism and commitment
Filing complaints to see service improvements is exhausting
The lack of a quality management system is noticeable
You wish clear communication and attention to detail
You want proactivity but notice reactivity
Norkru Multiservices has everything you need to keep your building in optimal cleaning conditions, all in one place. You are guaranteed to receive a better cleaning experience.
WHAT SERVICE DO YOU NEED?
A BETTER CLEANING EXPERIENCE that leaves you worry-free
All our employees receive a series of training programs as part of their onboarding process with their respective certificates. Norkru team members understand why they do what they do and strives to do it even better for their personal and career growth. Janitors, supervisors and managers are committed to the common cause, exceeding your expectations.
Consistent Quality Results
No more unpredictability! Norkru's quality management system ensures you we never fall short on consistency and quality. Encouraging proactivity instead of reactive is paramount. Our supervisory team is constantly mentoring front-line workers and evaluating their performances. Norkru keeps you actively involved in the improvement and control process for total transparency.
Uninterrupted Service with Minimal Disruption
Our quality is always noticeable, but that doesn't mean we need to be! Don't let cleaning crews affect your daily operations. Entrusting Norkru with your cleaning and maintenance needs, you can feel confident knowing we carry on our duties in the background and don't disrupt the flow of activity in your facility. We work around the clock any day of the year to keep your premises in optimal condition.
Attentive, Prompt Customer Service
At Norkru, we are guided by a single rule to achieve excellence in customer service: Shut up and solve customer's problems! Our management team is always ready and will act promptly to help you get a solution, no excuses.
Peace of mind knowing that your property and belongings are safe
Norkru takes safety seriously. Your property is covered under a 5 million general liability insurance. Our employees go through a rigorous screening process with background checks. During work schedule, they wear our company's uniform, necessary safety equipment, and personal ID. They are insured, bonded and covered by WorkSafeBC.
One-Stop-Business for all your cleaning and maintenance needs
We know how frustrating and time-consuming it's to go out and find trustworthy professionals when you need any service. That's why at Norkru, we want to take that hassle out of you. We are associate with other service providers who share our same values towards service excellence, and we are pleased to refer them to our customers.
CLEANING IS AN INVESTMENT WHEN YOU CHOOSE TO WORK WITH NORKRU
OUR SOFTWARE KEEPS YOU INVOLVED
We give you access to a custom portal in our software so you can:
> Live-chat and send pictures to managers, supervisors and janitors
> Visualize inspections performed and receive quality reports
> Submit special requests or other work orders
> Scan QR codes to track services performed